Your voice matters – We welcome your feedback, concerns and questions
Healthy Living NT values your input and believes in an efficient, fair, and accessible complaint resolution process. As outlined in our Consumer Charter (PDF, 351.5KB), we're dedicated to addressing concerns promptly and effectively. Whether it's a concern, feedback or a complaint we're here to listen. You can reach out in person, in writing, or by phone using the provided contacts below. For a smoother resolution, consider discussing the issue directly with our staff or managers. Let us know your desired outcome – an apology, explanation, or a suggested change.
Your privacy is paramount; although anonymous complaints limit our investigation, we will always respect your preference.
Monday to Friday 8am to 4pm
Postal address: PO Box 40113, Casuarina NT 0811
Address: Shop 1-3, Tiwi Place, Tiwi NT 0810 (view on map)
Phone: (08) 8927 8488
Fax: (08) 8927 8515
Email: contact@healthylivingnt.org.au
Monday to Friday 8am to 12pm and 1pm to 4pm
Address: 7/16 Hartley Street (Jock Nelson Centre) Alice Springs NT 0870 (view on map)
Phone: (08) 8952 8000
Fax: (08) 8952 7000
Email: contact@healthylivingnt.org.au
Phone: (08) 7979 9115
Email: contact@healthylivingnt.org.au
Phone: 1800 637 700
Fax: 1300 536 953
Email: ndss@diabetesaustralia.com.au